Drive success in a dynamic environment with our Optus team. As an Assistant Store Manager, you will play a key role in driving customer satisfaction and team performance.
About the Role
The ideal candidate will have experience in the retail environment, with a proven track record of delivering results-driven solutions. You will be responsible for leading a team of sales experts, coaching and mentoring them to achieve exceptional customer service standards.
* Sales Leadership: Lead, coach, mentor and develop a high-performing team of sales professionals.
* Retail Operations: Oversee day-to-day store operations, ensuring a welcoming and positive shopping experience for customers.
* Customer Service: Resolve customer enquiries with patience and a personal touch, leaving a lasting impression.
* Training and Development: Assist with onboarding new team members, providing them with the tools and knowledge they need to succeed.
We are looking for a charismatic individual who thrives in a collaborative environment, supporting their team to be the best version of themselves.
What We Offer
At Optus, we provide a range of benefits that support your wellbeing and career growth. These include:
* Competitive remuneration package
* $80 monthly credit and 25% off Optus products
* Access to over 400 retailers Australia-wide
* Direct development and build future-ready skills with Optus U's industry-focused micro-credentials
* Meaningful connections through employee-led networks and diversity initiatives
* Flexible working arrangements
We value diversity and inclusion, and are committed to creating an inclusive workplace culture where everyone feels valued and supported.