Job Title: Sales Operations Coordinator
Overview of Role:
The successful candidate will be responsible for driving the day-to-day business sales operations of the builder partnership program from a business systems, process and data perspective.
This includes developing and maintaining a clear set of program KPIs that highlight the performance of the program against targets and allow key business stakeholders to clearly understand the status of program performance at any point in time.
The ideal candidate will have previous sales administration/reporting experience and understand the importance of accurate data and reporting in supporting business decision-making.
Responsibilities:
* Drive the day-to-day business sales operations of the builder partnership program from a business systems, process and data perspective.
* Develop and maintain a clear set of program KPIs that highlight the performance of the program against targets.
* Ensure all business governance processes including credit, rebate and incentive accruals are managed through a robust reporting system.
* Be a key enabler in the development of a data warehouse for all builder, sales and product information.
* Have or develop a deep knowledge of our legacy ERP systems and data sources to enable capture of sales, product and other key customer data.
* Lead the development of a CRM to drive a single view of the program and all key business activities with the builder.
Requirements:
* Previous sales administration/reporting experience.
* Exceptional business process knowledge.
* Demonstrates best-in-class skills in building rapport, understanding customers' needs, presenting solutions, managing objections, supporting new business, and following up.
* Strong interpersonal skills with the ability to build rapport, engage and influence people effectively on all levels.
* Solid MS Excel experience and ability to quickly learn in-house systems.
Benefits:
* Competitive annual salary.
* Flexible working hours.
* Generous discounts on products.
* Ability to schedule leave every year at Christmas and an additional day's paid leave on birthday.
* Career progression opportunities as part of the group.
Additional Information:
Eligible applicants must have legal rights to work full-time in Australia. Agencies will only be engaged if required. Please do not contact us unless requested by the Talent Acquisition Team.