Job Summary
As a Retail Sales Consultant, you are passionate about delivering exceptional customer experiences through outstanding customer service. You achieve this by providing an engaging in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Employment Type
Permanent
What We Are Looking For
* Deliver Exceptional Customer Experiences:
* Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* Be the Go-To Tech Expert:
* Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel:
* Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute:
* Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Benefits
* Hourly Rate: $***** per hour
* Plus 12% Superannuation
* Plus 10% Variable Remuneration
* Generous Discounts:
* 30% off Telstra services and exclusive offers with over 240 brands and partners
* Leave Options:
* 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and up to 4 weeks of additional leave
* Training & Career Growth Opportunities:
* Access over 17,000 learning programs with LinkedIn Learning and programs to build your skills
* Flexibility:
* Flexible working hours and supportive parental leave options
* Recognition & Rewards:
* Monthly performance rewards and recognition programs
* Inclusive Culture:
* Join a diverse and inclusive team where everyone's perspective is valued
Requirements
* Great Communication Skills:
* You're natural at connecting with people and making their day better.
* Solution-Oriented Approach:
* You enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive:
* You're motivated to achieve (and exceed) sales targets and KPIs.
* Passion for Learning:
* You're eager to grow and develop your skills in a dynamic environment.
* Resilience and Positivity:
* You have a can-do attitude, even when things get busy.
* Customer-Facing Experience:
* Previous experience is a plus but not required—bring your enthusiasm and we'll teach you the rest
How to Apply
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