PADI Training Operations Role
This is a senior leadership position within the Dive Centre Leadership team. The successful candidate will report to the Owner/Director and be responsible for ensuring high standards of education and customer service are established and maintained for all Instructors and Divemasters.
Main Objectives:
* To manage and control all aspects of PADI and other training in line with agreed PADI & NSW Worksafe Standards.
* To guide and mentor Instructors/DM's to help improve performance.
* To collaborate with the Retail Manager to ensure effective scheduling and smooth running of all Courses.
Main Performance Indicators:
* Exceptional Customer Service.
* Adherence to PADI and Dive Centre procedures.
* Promotion of retail sales through training programs.
* Course Sales, particularly continuing education & upper-level.
* Quality and standard of Course Instruction.
* Induction & Orientation Dive Team.
* Learning and Development of Instructors.
* Training Centre presentation and tidiness.
* Implementation of new courses and procedures.
* Growth of the IDC business.
Key Responsibilities:
* Maintain a high level of customer service & personal presentation at all times.
* Keep the Training centre tidy and well presented.
* Promote continuing education and Dive Centre activities.
* Assist with recruitment and scheduling of Instructors (liaising with Retail Manager).
* Ensure that Instructors follow PADI and Dive Centre procedures for all courses.
Requirements:
* Minimum 3 years as a PADI Instructor.
* Minimum Staff Instructor with a desire to become PADI Course Director.
* Has full working rights for Australia, visas can be discussed for the right candidate.
* 200+ Certifications.
* Knowledge & experience with equipment servicing (desirable).
* Full & Clean Driving License (can drive manual).