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Customer service

Perth
Crown Resorts
Customer Services agent
Posted: 6 October
Offer description

Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful, elevated experiences for our guests and our people. We value passion, optimism, and an appetite for change- for the better.

Crystal Club is an exclusive lounge located on the 15th floor of Crown Towers Hotel. With views of the city skyline, Crystal Club offers refined guest experiences, all-inclusive breakfasts, evening canapés and signature cocktails in a sophisticated lounge and open terrace setting.

We are seeking hospitality professionals who are passionate about creating memorable experiences for our guests. This Part-Time 2 position offers between 20–48 hours per fortnight .

In this role, you will provide fine dining experiences through your genuine care for guests. As well as:

* Provide and deliver excellent guest service
* Ensuring and maintaining guest satisfaction through time management and multitasking
* Demonstrate strong attention to detail with service and menu knowledge

To be successful, you will need to demonstrate the following:

* Knowledge of alcoholic beverages including beer, wine, spirits and cocktails
* Reliability and good time management skills
* Previous work experience in premium venues (preferred)

We offer better exposure to experiences and learning. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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