Crowd Controller (with Team Leader Opportunities)
Alice Springs, NT, Full Time, Security
Vacancy Listing Dates 24/09/2025 to 22/10/2025
Please Quote Reference Number 13671
- Full time permanent position with an immediate start available
- Flexible working conditions
- Join the team at Talice Security Service Pty Ltd in Alice Springs, NT
The Company
Talice Security is a locally owned and operated company that has been providing security services in the Northern Territory for over 40 years.
The company has grown from a small one-person operation to our current organization of over 150 employees.
We currently have vacancies for Crowd Controllers to work at various venues and events across Alice Springs and the greater Central Australia region.
The right candidate will be safety conscious and can work with a diverse group of people.
Key responsibilities for this position include though not limited to:
- The ability to provide security and customer service in a large client base environment.
- The ability to coordinate and complete all patrol checks and any other security work during the shift.
- The ability and willingness to learn the operations of alarm systems, access control systems, CCTV and Fire & Safety procedures including Fire Indication panels.
- Proven experience in communicating and responding to challenging and aggressive situations such as distressed persons, demonstrating empathy, integrity and resilience under various circumstances.
- Robust written communication skills particularly in report writing, maintaining shift logs and entering information into databases.
- The ability to develop and maintain effective working relationships with senior management and other key stakeholders including ability to work independently and co-operatively as a member of a team.
Additional Team Leader Responsibilities (for suitable candidate):
- Proactive attitude with the ability to anticipate and respond to potential risks.
- Strong leadership qualities and experience in supervising teams.
- Ability to de-escalate challenging situations calmly and professionally.
- Excellent interpersonal skills and commitment to customer service.
- Pride in personal presentation and professionalism.
- Eagerness to learn and adapt to new procedures and environments.
The Candidate
To be considered for this position you must be able to obtain / demonstrate the following qualifications and skills:
- Current NT Security License
- Current NT C Class Driver's License
- Certificate II in Security Operations
- A current Certificate in First Aid with CPR
- Ochre Card / Working with Children Card
- Demonstrated Competency in Primary and Secondary Screening Processes (Desirable)
- High levels of Emotional Intelligence
- The ability to communicate effectively with people from different backgrounds and walks of life
- High level of integrity and commitment to company and/or site procedures
- Attention to detail and strong literacy and numeracy skills
As a Crowd Controller with Talice Security we offer:
- Intensive, comprehensive training
- Issue of high quality corporate uniforms and accessories
- On site PPE to allow you to safely conduct your duties within your role.
This may include a radio, and anti-stab vest
This is a full time role working a minimum of 38 hours per week, and a salary between $66,000 - $77,000 will be offered to those successful.
To Apply
At Talice Security, our people are our business; we work in partnership with our customers to deliver safer communities and overall strive to make a difference.
We are keen to hear from energetic, enthusiastic, individuals who thrive off a busy, fast paced team environment and would like to build their career with us.
The successful applicant will have to learn all aspects of the company i.e. Alarms, Patrols,Static Guards and Cash in Transit.
If you meet the above criteria and are looking for ongoing employment, please submit your application via our online application form.
Required Skill Profession
Operations Specialties Managers
📌 Crowd Controller (with Team Leader Opportunities)
🏢 Talice Security Service
📍 Alice Springs