Community Service Professional Opportunity
Are you a customer service expert seeking to make a meaningful impact in your local community? This full-time position offers a unique chance to bring Medibank products and services directly to the people who need them most.
You will play a pivotal role in delivering exceptional service, showcasing individual accountability, and demonstrating responsibility for supporting customers throughout their entire journey. A diverse range of skills is required to tackle day-to-day challenges and serve customers across various communication channels (in-store, over the phone, within the community, or through messaging).
We are looking for someone with a curious, creative, and adaptable nature, willing to take ownership of delivering results and experimenting with innovative solutions. As a Community Service Professional, you will thrive on providing outstanding service, growing and maintaining a loyal customer base, and working collaboratively with your peers to achieve shared goals.
The ideal candidate will possess:
* Multitasking expertise, adept at navigating various channels, including virtual messaging, face-to-face interactions, and phone-based systems.
* A passion for delivering exceptional service, prioritizing the needs of the local community, and continuously striving to improve processes and outcomes.
This exciting opportunity also comes with:
* Flexible Working Arrangements: Enjoy the freedom to work from home, in-store, or out in the community, depending on business requirements.
* Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within our organization.
* A Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.
If you are passionate about making a difference in your local community, have excellent customer service skills, and are eager to grow and develop as a professional, this may be the ideal role for you.