About the role
Join the SAE Group as a full-time Service Administrator based in Burleigh Heads, Queensland. In this role, you will provide critical administrative support to ensure the smooth running of our service operations.
Reporting to the Service Manager, you will be responsible for a wide range of tasks that are essential to the success of our business.
What you'll be doing
* Processing service requests and maintaining detailed records
* Scheduling and coordinating service technicians and their appointments
* Handling customer inquiries and providing excellent client service
* Generating invoices and other financial documentation
* Ordering parts and supplies as needed
* Providing general administrative support to the service team
* Maintaining and updating the service database and other key systems
What we're looking for
* Proven experience as an administrative assistant or in a similar role
* Strong organisational and time management skills
* Proficient in using office software such as Microsoft Office
* Excellent communication and interpersonal abilities
* Ability to work well in a team and independently
* A positive attitude and a commitment to providing exceptional customer service
What we offer
At SAE Group, we value our employees and strive to provide a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy access to a range of benefits including:
* Competitive Salary
* Comprehensive training and development opportunities
* Opportunities for career progression within the organisation
About us
SAE Group is a trusted Australian business with over 15 years of experience in the solar and energy sector. We specialise in delivering high‑quality solar, battery, and energy solutions to residential and commercial clients across Australia.
Apply now to become our next Service Administrator.