Job Summary
Key responsibilities of this role include ensuring the smooth operation of business activities and providing exceptional customer service to clients.
* Coordinating support for different teams within each neighbourhood.
* Acting as the first point of contact for internal and external customers via phone, email, and in-person interactions.
* Managing requests, concerns, and inquiries from various stakeholders.
* Rostering and scheduling support for the neighbourhood.
* Creating correspondence and documentation as needed.
* Efficiently organizing appointments, diaries, travel, and meeting/workshop preparatory arrangements.
* Monitoring, ordering, and distributing office supplies, as well as arranging maintenance/repairs for office equipment.
* Ensuring the accuracy and integrity of information in financial, human resource, and other systems and databases.
Requirements:
* Effective verbal and written communication skills are essential.
* Previous experience in rostering/scheduling is highly regarded.
* Strong time-management skills and the ability to prioritize workloads are necessary.
* Good knowledge and experience with MS Office and database applications are required.
* Confidence using smartphones and digital devices or a willingness to learn is desired.
* Excellent time management skills and the ability to prioritize workloads with a proactive attitude are essential.
Benefits:
* Salary packaging allows employees to save tax and increase their take-home pay by deducting everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
* A recognition and rewards platform provides employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebrations, wellbeing, and employee assistance programs.
* Twelve weeks of paid parental leave and two weeks of paid partner leave are available after six months of service, in addition to government schemes.
* Diversity and inclusive leave options offer paid gender affirmation leave and cultural leave (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks, and other significant cultural events.
* Career development opportunities exist with one of Australia's most trusted community and residential care providers to challenge oneself, grow, and make a meaningful difference.
Other Perks:
This role offers a chance to work with a reputable organization, develop new skills, and make a positive impact on the community. If you are looking for a challenging and rewarding career opportunity, this might be the perfect fit for you.