About the Opportunity
This is a rare opportunity to lead the next phase of growth for a quality focused early learning provider. Starting with one established service and new centres in development, this role is perfect for a hands on strategic leader ready to build strong teams, systems and culture from the ground up.
As General Manager, you will oversee operations, compliance, people and financial performance across multiple sites. You will report directly to the owners and play a pivotal role in scaling the business sustainably while maintaining its reputation for quality care and community connection.
This position suits a senior leader with strong operational management experience, financial acumen and a proactive, values driven approach to leadership.
About the Provider
This provider is guided by a long term vision to deliver outstanding early learning experiences built on trust, quality and connection. They value collaboration, transparency and innovation - balancing commercial success with genuine community impact.
As they prepare to expand their service network, they are seeking a capable, forward thinking General Manager who can blend strategic oversight with practical leadership and inspire others to deliver excellence every day.
Your Role
Lead and mentor Centre Directors and key support managers
Oversee daily operations, quality, and compliance across all sites
Develop and deliver strategic growth plans in partnership with the owners
Monitor financial performance, budgets and reporting
Build and maintain a strong, values-based culture across all teams
Drive continuous improvement and operational efficiency
Represent the organisation with integrity across families, staff and partners
You will have the trust and autonomy to make an impact - supported by owners who value quality, collaboration and long term vision.
About You
You are a capable and strategic leader who thrives on balancing big picture thinking with operational detail. You bring sound business acumen, strong people leadership and a deep understanding of quality in early learning.
Experience leading multi site early learning or similar service operations
Strong understanding of the NQF, NQS and regulatory compliance
Proven ability to build culture and mentor high performing teams
Financial management experience, including budgeting and forecasting
Strategic and commercial mindset with practical delivery capability
Excellent communication and stakeholder management skills
Relevant tertiary qualification in Early Childhood, Business or Management
Why You Will Want This Role
$140,000 to $160,000 plus super and performance bonuses
Influence and autonomy to shape strategic direction
Opportunity to lead expansion and build strong centre teams
Family-run provider with authentic values and growth potential
Supportive owners who value quality and people first
Child Safeguarding
You will understand and promote the National Principles for Child Safe Organisations and hold (or be willing to obtain) a valid NSW Working With Children Check plus reference and national criminal history checks.
What Next
Sound like the leadership opportunity you have been waiting for? Apply confidentially via the link or contact Firefly HR.
Application Questions
Your application will include the following questions :
Which of the following statements best describes your right to work in Australia?
What experience do you have with opening or establishing new services?
This role is based on the Central Coast / Newcastle and will involve travel to centres across the region.
Are you located nearby or willing to travel regularly between sites?
Describe your experience managing budgets, financial reporting, or overall business performance in a service or organisation.
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