MiCare supports diverse communities with aged care, home care, retirement living and migrant support services. The Home Support Worker role sits within community home care programs and supports the independence of clients to live in the community. Services are delivered in line with the client's individual care plan.
Job Description
The Home Support Worker role involves delivering a range of domestic cleaning and unaccompanied shopping services to clients who are assessed as requiring low to high levels of care in and around their own homes, and sometimes in community establishments.
* Assist clients with general household cleaning tasks within client homes (dusting, vacuuming, mopping, linen change, laundry, bathroom cleaning, etc.)
* Unaccompanied shopping and errands
* Transport and community access as required
* Engage and communicate with clients and other stakeholders (e.g., family) as required
* Monitor and report any physical, emotional or behavioural changes/concerns per miCare processes and in a timely manner
* Manage communications with all stakeholders, escalating significant events to service coordination/team leader
Required Skills and Qualifications
* Able to provide knowledge of the aging process and experience caring for elders in the community
* Ability to travel and be flexible/responsive to client and organisational needs
* Demonstrate an eye for detail and high standards of service delivery and documentation
* Ability to work with minimal supervision, whilst accepting direction as required
* Flexible, caring, patient attitude and professional conduct
* Computer literate with ability to use a smart device for work (care notes, rostering, miCare processes)
* Able to speak a language in addition to English is advantageous