£28,835 basic, plus up to £2,000 bonus per quarter with the opportunity to earn an annual bonus. OTE £35,000‑£40,000. We are currently recruiting a talented and results‑driven Account Manager to join our busy contact centre team. Brakes UK is looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship‑building background, this could be the perfect step for you to start your career with Brakes – developing into a field sales rep and onwards…
Key Responsibilities:
* Retain, grow, reactivate and develop a group of customers within a given independent region.
* Develop profitable sales growth across the existing customer base by:
* Develop a sound understanding of the customer map of the world.
* Understand competitor activity and market insights.
* Proactively manage customer retention and reduce churn.
* Grow share of wallet and build a pipeline across product categories.
* Maintain up‑to‑date product and service knowledge.
* Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them.
* Utilise data and insight to develop a proactive approach to reactivation of lapsed customers.
* Actively manage risk within the customer base, including lost sales and credit exposure.
* Develop account plans and contact strategy to maximise customer contact and foster robust relationships that grow profitable sales.
* Commercially aware, actively interrogate, interpret and act upon various data sources, including sales/margin reporting, churn reports and dashboards, traders data, price, cost and margin detail, sales tools and promotional activity.
What you'll get:
* Huge discount on all sorts of lovely food and award‑winning products.
* Generous holiday allowance, with the option to purchase more.
* Recognition awards and incentives.
* Red Pension.
* Real career opportunities – being part of Sysco, the world's leading foodservice business, opens up a world of possibility.
* And much more…
Required skills and competencies:
* Previous experience in a structured sales or telesales environment.
* Results‑oriented, successfully delivering against targets in a competitive marketplace.
* Proven ability to work in a KPI‑focused, target‑driven environment.
* Excellent communication skills, both verbal and written.
* Outstanding active listening skills with the ability to engage and influence customers and stakeholders at all levels.
* First‑class negotiating skills with strong commercial awareness.
* Ability to work under pressure with a sense of urgency in a deadline‑driven environment.
* Proactive approach with proven ability to manage multiple and changing priorities.
* Confident user of Microsoft Office applications (Excel, PowerPoint, Word, etc.).
* Strong planning and organisation skills.
* Self‑motivated with the ability to operate effectively both individually and as part of a team.
Additional Information
At Brakes everyone is welcome. We don't want you to "fit our culture"; we want you to help define it and celebrate the unique talents of each colleague. We focus less on a CV and more on who you are and your potential. We are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes, and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team – who will be happy to support you.
Brakes is built on a passion for food and feeding the nation. We are the UK's largest foodservice supplier. Every day Brakes delivers the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation's most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000‑strong workforce is dedicated and proud to be part of this vital provision. And we're growing
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