About the Role:
We are seeking a friendly and motivated individual to join our growing and fast‐paced Kids Parties, Team Building and Hosted Events team. Responsible for organising the operational delivery of hosted events, you will manage a team of 30+ contractors, ensuring the successful delivery of our kids' parties and corporate team‐building events. This role offers experience in event management, operations, scheduling, and people and talent management. We seek individuals who bring heaps of energy to their work, love working with people, and are motivated by creating amazing experiences.
This role is ideal for someone passionate about expanding their skills in all areas of event management. It is well‐suited for individuals interested in or experienced as Recruitment Managers, Talent Agents, People Managers, Casting Agents, Event Managers, and those with experience working with children.
Responsibilities:
* Lead and manage a team of talented hosts/contractors across Australia.
* Recruit and develop a team of exceptional children's entertainers and team‐building facilitators.
* Oversee state‐specific Team Leaders to ensure effective on‐the‐ground organisation.
* Ensure hosts are well‐suited and thoroughly trained for their events.
* Provide ongoing training and regular feedback to hosts.
* Approve and manage host invoices and expense reports.
* Coordinate team schedules and manage availabilities.
* Oversee equipment management and event preparation.
* Manage post‐booking processes and customer feedback.
* Contribute to the creation of new kids' party packs, team‐building events and experiences.
* Analyse feedback trends to enhance event experiences and processes.
Skills and Experience:
* Exceptional organisational skills and the ability to multi‐task.
* Strong relationship management skills with the ability to build strong rapport.
* Excellent problem‐solving abilities, remaining calm under pressure.
* Superior time management and people management skills.
* Keen attention to detail.
* A passion for working with kids and/or hosting your own events is a bonus.
* General office work experience is preferred.
* Ideally, experience in event operations, management, delivery, or working with children. A passion for working with people is most important!
Benefits:
* A vibrant culture characterised by a passionate team of over 40 people dedicated to achieving a mission that matters.
* Exposure to all areas of a growing event and experience company, including design, marketing, and sales.
* Enjoy our world‐class experiences firsthand, with frequent team‐wide functions and generous staff discounts across our portfolio.
* A dog‐friendly office in a prime Abbotsford, Melbourne location.
* A supportive, family‐like work environment where we constantly nurture and build our culture.
* Significant opportunities for growth, with ambitious expansion plans and exciting prospects for career advancement.
* Flexible work arrangements, including hybrid and remote options.
* Comprehensive training and development programs to help you grow professionally.
* Regular recognition and rewards for outstanding performance and contributions.
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