Bathurst Panthers has an exciting opportunity for a passionate and hardworking professional to work as a supervisor in our busy Restaurant.
We have an exciting opportunity available for a passionate and energetic individual to deliver excellent service to our members and guests and manage the day-to-day operations of our busy restaurant. Being part of a collaborative team, you will lead, motivate and develop your team and inspire them to deliver an exceptional customer experience while also ensuring a clean and safe environment.
**Your Main Duties and Responsibilities will include, however are not limited to**:
- Maintaining high levels of customer service at all times;
- Managing the day-to-day operations of the bistro including but not limited to daily cash reconciliation, processing and completing management and daily shift reports;
- Managing conflict resolution and customer complaints;
- Shift and staff management including performance management and disciplinary action;
- Assisting employees and customers with any enquiries;
- Ensuring the success and cohesion of the various departments;
- Assisting and coordinating functions as required and;
- Adhering to Panthers policies, procedures and legislative requirements
**To be successful in this role you will have**:
- Previous 1-2 years' experience in a supervisory or management role within the hospitality industry;
- Fantastic written and verbal communication skills;
- Exceptional shift management and customer service skills;
- Ability to deal with complex situations and make effective business decisions;
- High standard of personal grooming and;
- Current RSA/RCG
With an enthusiasm to learn, you will demonstrate a strong commitment to developing your skills within the trade. You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.
The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.