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Director, relationships - customer acquisitions

Melbourne
Judo Bank
Posted: 22h ago
The role

About Judo

At Judo, we're redefining business banking for the modern era. Built on teamwork, trusted relationships and a challenger spirit, we exist to better serve Australian SMEs. What began in 2016 as a bold idea has grown into one of the fastest‐growing new banks globally, with more than 30 locations nationwide.

We put our people and customers at the heart of everything we do. Our agility means we can say 'yes' when others say 'no', delivering personalised banking that helps businesses access the funding they need, when they need it. Relationships matter here – with our customers and with each other.

Our Culture

We firmly believe that culture eats strategy for breakfast, lunch, and dinner and that the most important investment we can make is in our people. Our values of Trust, Teamwork, Accountability and Performance guide how we work every day.

Judo was built from the ground up with a clear purpose: to be the most trusted SME business bank in Australia. Our customers and relationships are at the heart of how we work, not bureaucracy. We think differently, invite new ideas, and create an environment where people feel they belong and are empowered.

Job Description

In this role, you'll open new doors by identifying and pursuing new opportunities, focus your time on market origination, and support your team in structuring and closing complex deals. You'll operate with ownership and pace, while building sustainable growth through trust, judgement and strong partnerships, contributing to outcomes that genuinely support Australian SMEs.

Responsibilities:

  • Identify and pursue new business opportunities, introducing high‐quality transactions into the pipeline
  • Originate deals in‐market and support teams to structure and close complex transactions end‐to‐end
  • Address the financial needs of SME customers independently, applying pragmatic, commercially sound judgementStay informed on economic and industry trends and translate insight into meaningful, value‐adding customer conversations
  • Build trusted, long‐term relationships with customers, brokers and business partners
  • Champion teamwork and collaborative problem‐solving across bankers, credit and support teams
  • Design and embed best‐practice relationship models that deliver strong customer outcomes and sustainable growth

Qualifications

  • 8+ years' experience in business or commercial banking, credit or a related field
  • A genuine passion for supporting Australian SME businesses
  • Proven expertise in deal origination, conversion and relationship‐led growth
  • Strong credit writing and financial analysis capability
  • A proactive self‐starter mindset, with the ability to build networks, take ownership and back your judgement
  • A collaborative approach and natural curiosity that supports strong team outcomes
  • Australian working rights

Why you'll love working at Judo

  • Two Weeks of Additional Leave Every Year
  • Paid Volunteer Leave
  • Our signature Judo induction experience
  • Big Life Event Leave
  • Holistic Health & Wellbeing Offerings designed to support your best life, including access to GPs, nutritionists, coaches and psychologists via our partner, CU Health
  • Working from Home Setup Allowance
  • Flare Benefits & Discounts – access to a wide range of everyday savings and perks
  • Freedom to work flexibly with flexible work options including hybrid working
  • Equal access to Company Paid Parental Leave – up to 20 weeks
  • Education Assistance

Equal Opportunity

Judo is proud to be an inclusive workplace where everyone is valued and can feel that they belong. We welcome applications from people of all backgrounds, experiences and identities.

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