**Posted Date**:13 Aug 2025
**Location**:Guildford PDC, WA, AU
Reporting to the **Pricing and Quotation Supervisor**, the **Service Pricing Officer will** be a key player in our high-performing Pricing Department, based in Guildford. This full-time role offers the chance to develop and shape service pricing strategies that directly support our Mining and Construction sales, Customer Support Agreements (CSA's), Life Cycle Costing (LCC's), and broader service operations across Western Australia.
**Roster**: Monday - Friday 8.5 hours a day (including meal break) - Flexible start and finish time
**What You'll Do**:
- Research and validating service pricing using Caterpillar's information systems, maintaining strong correspondence with Caterpillar and escalating inquiries through dealer portals when needed.
- Develop accurate and comprehensive service pricing solutions based on customer requirements.
- Create detailed budget, regional, and local equipment life cycle cost (LCC) pricing files for new and aftermarket equipment.
- Analyse historical data to ensure competitive labour hours and parts pricing.
- Respond to helpdesk pricing requests and enquiries, delivering timely and accurate responses to internal stakeholders.
**Skills & Experience**:
- Trade Qualified in mobile plant maintenance or equivalent, with expertise in component, parts, and service maintenance and related cost management
- Ability to handle challenging situations and meeting tight deadlines
- Background in the automotive or mining industry (desired)
- Intermediate computer skills including but not limited to MS office, inventory management and warehousing systems
- Ability to be solutions focused with demonstrated and proactive problem-solving
**Our Benefits inclusive of but not limited to**:
- **Financial Benefits** - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- **Health & Wellness** - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- **Culture & Career** - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- **Additional Perks** - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
**Our Company & Commitment**
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.
**Reference Number**: 4477