Hawthorn VICJoin a national company with a defined career path and growth opportunitiesSupportive environment to ensure you succeedExcellent Remuneration Package, Company Car & Bonuses!
!Join Mazda Hawthorn and become an important member of our professional and friendly team.
Experience our world standard facilities, on-going training, great team spirit, plus amazing lifestyle.
Be part of a company large enough to reward ability and personal enough to care.We are now looking for an experienced Service Manager to join the team based at Mazda Hawthorn.What the role entails:Providing the best possible service to customers while maintaining an efficient and profitable operationBuilding and maintaining positive customer and employee relationshipsOperating at optimum capacity with good measures to ensure cost controlSetting and obtaining service sales and profit objectivesOrganising, directing and controlling the activities of the Technicians ensuring optimum use of all material and staffing resourcesAssist the Sales Manager to ensure that all CRM scores are at benchmark or betterEnsure the service process is being closely monitored and controlledOn every occasion ensure that all interactions by the dealership are of the highest standard, both internally and externallyThe successful applicant will display the following: Be someone who is passionate about the brandHave proven leadership experience from a dealership service environmentHave a high level knowledge of service department processes, policies and proceduresDemonstrate excellent customer service with well developed communication skills both verbal and writtenDemonstrate experience in Service Department KPIs with great time management skillsCurrent Manual Drivers LicenceThe benefits of working with us:Commitment to development and mentoring from your team!Discounted Bupa Private Health InsuranceEmployee Assistance Program (EAP)Exclusive discounts with our Samsung Partnership ProgramDiscounted Gym memberships