Venue management roles | south australia

Venue Manager – South Australia

Location: Adelaide, South Australia

Responsibilities

• Lead and motivate a high‐performing team, fostering a culture of progression, teamwork and accountability.
• Drive venue performance by managing sales, customer experience, safety, labour, cost of goods sold and key performance indicators.
• Deliver an unforgettable experience by coaching the team, responding to feedback and ensuring seamless operational flow.
• Serve as a safety leader, overseeing procedures, managing risk and ensuring compliance across all operations.
• Develop and grow the team through training, coaching and leadership programs.
• Maintain and improve venue presentation, cleanliness and operational efficiency.
• Collaborate with support office teams to execute national strategies and elevate the BOUNCE experience.

Qualifications

• Strong sense of ownership and accountability.
• Proven leadership experience in a fast‐paced, customer‐driven environment (hospitality, retail, fitness, recreation or similar).
• Experience leading, coaching and mentoring young teams, especially 16‐24‐year‐olds.
• Commercial mindset with the ability to drive revenue, control costs and hit performance targets.
• Exceptional communication skills and a proactive, solution‐driven approach to challenges.
• Passion for creating memorable customer experiences.
• Resilience and adaptability, maintaining composure under pressure.
• Hands‐on attitude and willingness to roll up sleeves and get things done.

Benefits

• Career progression and growth opportunities with leadership development programs.
• Generous bonus structure tied to performance.
• Free BOUNCE passes for personal use and guests.
• Access to BOUNCE Team Academy for skill development.
• Quarterly engagement surveys, town halls and recognition awards.
• Work‐life balance: one weekend day off per week and two public holidays per year.
• Paid parental leave.
• Recruitment referral incentives.
• 50% café discount for salaried team members.
• Mental health and wellbeing support via Telus Health (EAP).