Job Description
We are seeking a highly skilled Sales Administrator to join our team. This is an exciting opportunity for someone who is passionate about sales and customer service.
* End to End Order Processing: Handle sales orders, internal factory purchase orders, and issue sales invoices.
* Logistics: Verify shipping documents, coordinate with internal logistics teams, and customers.
* Track Customer Complaints: Work closely with Service Team.
* Service Warranty: Register in D365 monthly.
* Record Keeping: Maintain accurate customer records and sales data.
* Customer Support: Answer inquiries, provide after-sales support, and resolve issues.
* Communication: Coordinate with sales teams, other departments, and customers.
Secondary Responsibilities
* Inventory Management: Coordinate with vendors and service providers for office maintenance, supplies, and repairs.
* Support Health & Safety: Fire Warden, First Aid, H&S training, LIMS/Audit Report, monitoring HIT Tickets.
* Sustainability: CSR activities, emissions reporting, and coordinating with UK Team.
* Travel Arrangements: Plan travel and events.
* Coordinate Trade Show Logistics: Organize trade show activities.
* Provide General Administrative Support: Assist managers and team members with administrative tasks.
* Identify Opportunities: Improve internal procedures and customer service by identifying areas for improvement.
* Comply with Company Policies: Maintain confidentiality and adhere to company policies.
Required Skills and Qualifications
To be successful in this role, you will need:
* Familiarity with CRM Systems: Preferably Microsoft D365 or similar.
* Familiarity with ERP Systems: Preferably Oracle or similar.
* Excellent MS Office Skills: Proficiency in Microsoft Office applications.
* Excellent Reporting and Documentation Skills: Ability to create clear and concise reports and documentation.
* Knowledge of Local and International Logistics Processes: Understanding of logistics operations.
* Knowledge of Sales Processes: Familiarity with sales operations.
* Office Administration Experience: Previous experience in office administration.
* Education and Certifications: 3+ years of experience in a similar role preferred.
Benefits
This role offers a competitive salary and benefits package, including:
* Opportunity for Professional Growth: Develop your skills and advance your career.
* Collaborative Work Environment: Work with a talented team of professionals.
* Flexible Work Schedule: Balance work and personal life.
How to Apply
If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.