Join Alliance Automation: Where Excellence Meets Opportunity
Empowering Australian Industry through secure digital solutions, smart automation, and cutting-edge electrical engineering. AtAlliance Automation, we believe our people are our greatest asset. With a strong foundation built onintegrity, trust, and honesty, we embed ethical business practices into everything we do.
Join a team that puts people first and is committed to innovation, collaboration, and continuous growth.
IT Support Analyst
- Location: Morningside, QLD
- Type: Full-Time
- Experience Level: Mid-Senior (4+ years)
We’re seeking aproactive and technically skilled IT Support Analyst to join our dynamic, multi-office engineering environment. This role is ideal for someone who thrives in a quick-paced setting, enjoys solving problems, and is passionate about supporting users and driving continuous improvement.
Key Responsibilities
- Provide timely support for hardware, software, and network issues.
- Manage and resolve incidents via our IT ticketing system within SLAs.
- Deliver clear, user-friendly technical guidance.
- Perform system maintenance, updates, and security enhancements.
- Deploy and configure hardware, software, and peripherals.
- Maintain documentation and contribute to our internal knowledge base.
- Support after-hours systems and ensure service continuity.
- Collaborate with cross-functional teams and vendors.
- Mentor junior staff and support team development.
- Uphold HSEQ standards and company values.
Qualifications & Experience
- Diploma in Computer Science, IT, or equivalent experience.
- Minimum 4 years in a similar IT support role.
- Strong knowledge of hardware, software, and networking.
- Excellent troubleshooting and communication skills.
- Valid C Class Driver’s Licence.
What We’re Looking For
- A team player with a proactive mindset.
- Strong problem-solving and analytical skills.
- Ability to explain technical concepts to non-technical users.
- Passion for innovation and continuous improvement.
- Commitment to safety, quality, and customer service.
Why Join Us?
- Continuous Growth – Comprehensive in-house training and development.
- Vibrant Team Culture – Inclusive, diverse, and socially active workplace.
- National Impact – Work across industries including Energy, Resources, Water, Manufacturing, and Defence.
About Alliance Automation
Founded in 2010, Alliance Automation is a national leader inIndustrial Automation, OT & Cybersecurity, and Electrical Engineering. We deliver innovative, high-integrity solutions that help our clients build smarter, operate more efficiently, and meet the demands of tomorrow.
We’re proud to be anequal opportunity employer, fostering a diverse and inclusive workplace. We encourage all qualified applicants to apply.
Ready to thrive in a supportive and forward-thinking environment?
Apply now, bring your drive to innovate and be part of a team that’s transforming Australian industry.
#J-18808-Ljbffr
📌 IT Support Analyst
🏢 Alliance Automation Pty
📍 Brisbane City