Position: Restaurant Supervisor Company Overview: Dominos is a well-known and reputable pizza chain with locations all over the world. Our Innisfail location in Queensland, Australia is looking for a dedicated and experienced Restaurant Supervisor to join our team. We are committed to providing our customers with delicious food and exceptional service. Job Location: Innisfail, QLD, Australia Contract Details: Full-time; Salary $65,000 to $70,000 plus superannuation. Role Overview: As a Restaurant Supervisor, you will be responsible for supervising, coordinating and training the food and beverage staff to ensure a high level of customer service is delivered to our guests. You will be responsible for ensuring that customers are served in a professional and timely manner, while also taking care of their needs and ensuring their satisfaction. Key Responsibilities: - Supervise and coordinate the work of food and beverage staff, including servers, bartenders, and kitchen staff - Train new staff members and provide ongoing training for existing staff to maintain high levels of customer service - Ensure that all staff members adhere to company policies, procedures, and standards - Monitor and maintain inventory levels, including ordering and receiving supplies - Oversee the preparation and presentation of food and drinks to ensure quality and consistency - Handle customer complaints and resolve issues in a timely and professional manner - Maintain a clean and organized restaurant environment, including the dining area, kitchen, and storage areas - Ensure compliance with health and safety regulations - Create and implement staff schedules to ensure adequate coverage during peak hours and special events - Conduct performance evaluations and provide feedback to staff members - Collaborate with the management team to develop and implement strategies to improve customer satisfaction and increase sales - Assist with administrative tasks, such as payroll, inventory management, and budgeting Requirements: - At least 12 months of prior experience as a Restaurant Supervisor or in a similar role - Excellent communication and leadership skills - Strong customer service skills and a passion for providing exceptional service - Knowledge of food and beverage operations, including food safety and hygiene standards - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Flexibility to work evenings, weekends, and holidays as needed - Proven ability to train and develop staff members - Strong problem-solving and decision-making skills - Proficiency in Microsoft Office and other relevant software programs If you are a dedicated and experienced Restaurant Supervisor looking for a new challenge, we would love to hear from you. Join our team at Dominos in Innisfail and help us continue to provide our customers with delicious food and exceptional service.