Site Reliability Engineer - USDS
Site Reliability Engineering (SRE) at TikTok combines software and systems engineering to build and run large-scale, massively distributed, and fault-tolerant systems. In our team, you'll have the opportunity to manage the complex challenges of scale, while using expertise in coding, algorithms, complexity analysis, and large-scale system design. We embrace a culture of diversity, intellectual curiosity, openness, and problem-solving. We encourage close collaboration while promoting self-direction.
Responsibilities
Develop and maintain automation procedures to maximize system efficiency and minimize human intervention.
Work closely with software engineering teams to design, deploy and operate elements to ensure that systems are functionally robust.
Ensure system scalability to handle growth in web traffic and data.
Implement monitoring tools and set up metrics to keep track of system health and performance.
Participate in on-call rotations, assist with incident management, and diagnose, resolve, and prevent production issues.
Conduct performance tests to find and address system bottlenecks.
Collaborate with teams across the organization to define Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs).
Practice sustainable user support, incident response, and blameless postmortems.
Hybrid work model: Requires employees to work in the office 3 days a week, or as directed by their manager/department.
Qualifications
Minimum Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field with 3+ years of experience
Proven work experience as a Site Reliability Engineer, Systems Engineer, or similar software engineering role.
Proficient knowledge of high-level programming languages (e.g. Python, Go, Java, and Shell script).
Experience in network architecture, database modeling, cloud systems and large-scale distributed systems.
Strong understanding of Linux operating systems and open-source technologies.
Preferred Qualifications
Experience in MySQL, Redis, Ngnix, Kubernetes, Docker, OpenStack, Hadoop, Spark, etc
Knowledge of monitoring tools and methodologies (such as Prometheus, Grafana).
Excellent problem-solving skills, strategic thinking, and a strong ability to debug complex systems.
Exceptional communication skills and the ability to effectively collaborate with cross-functional teams.
About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an workplace that reflects the many communities we reach. We are passionate about this and hope you are too.
Acknowledgment of Country
In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Seniority level:
Associate
Employment type:
Full-time
Job function:
Engineering and Information Technology • Software Development
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