Overview
Marketing Automation and Operations Manager role at Coles Group, Hawthorn East. This is a full-time fixed term or secondment until Friday 29th June 2026.
This position is part of a project team delivering marketing automation, data integrations, and Martech platform orchestration to drive smarter, more connected customer experiences.
What You Will Do
You'll be the go-to expert on marketing automation data integrations and Martech systems. You'll partner with IT and business stakeholders to deliver innovative solutions, streamline processes, and unlock business value through technology.
You will also
* Lead the technical delivery of marketing automation and CRM integration projects
* Consult on, scope, and deliver new Martech solutions and enhancements
* Build and evolve audience and data strategies to improve customer engagement
* Ensure automation platforms and dataflows operate effectively and efficiently
* Manage reporting, budgets, and optimisation to improve ROI
* Lead and develop a small high-performing team
About You And Your Skills
You're an experienced marketing automation leader with a strong technical foundation and the ability to translate complex data into business outcomes. You thrive in fast-paced environments, enjoy solving problems, and can influence and collaborate across technical, business, and executive stakeholders.
You'll also have
* 6+ years' experience with platforms such as Adobe Campaign, Salesforce Marketing Cloud, or Braze; Oracle Responsys experience highly regarded
* Proven experience leading CRM integration and implementation projects
* Tertiary qualifications in Computer Science, Engineering, or similar
* Strong leadership experience with a track record of building and engaging teams
* Excellent communication skills, able to adapt across audiences from technical to executive
What's in it for you?
* Flexible working options with hybrid arrangements
* Office perks including gym facility, free parking, and access to on-site amenities
* Discounts for team members on supermarket and liquor purchases, with occasional double discounts
* Recognition through the digital platform 'mythanks' with points redeemable in the online shop
* Learning and development opportunities and career programs
* Paid parental leave for permanent team members
* Annual team member share plan for eligible employees
About The Recruitment Process
We're committed to a gender equitable, diverse, inclusive, and safe workplace. We welcome applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We're happy to adjust our recruitment process to support candidates with disability. For more information visit the Our Recruitment Process section of our careers site or email inclusionrecruitment@coles.com.au
Job ID 163034
Employment Type Fixed Term
Job Details
* Seniority level: Mid-Senior level
* Employment type: Contract
* Job function: Advertising and Marketing
* Industries: Retail
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