Guest Experience Representative
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We are seeking a professional who will be the first point of contact for our guests and play a key role in shaping their overall experience. This is an excellent opportunity to grow your career in hospitality.
* Welcome guests with warmth and professionalism ensuring smooth arrivals and departures
* Handle guest enquiries and phone calls efficiently and with genuine care
* Promote loyalty programs by highlighting perks and encouraging sign-ups
* Support occupancy and revenue goals through confident upselling and cross-selling
* Collaborate with other departments to deliver exceptional guest-focused service
As a Guest Service Agent, you will thrive in a team environment and love creating feel-good moments for others. If youre passionate about delivering exceptional customer experiences, this is your chance to grow your career in one of Queensland's most iconic resort destinations.