Be among the first 25 applicants two weeks ago.About the roleDrive seamless digital sales journeys for Origin's customers, transforming their experience. Lead impactful human-centered design solutions and mentor a team to achieve excellence. This role is based in Melbourne and focuses on developing new digital experiences within the Retail Technology sales team to help customers manage their services digitally.Roles & ResponsibilitiesCollaborate with a multi-disciplinary team to define the vision and strategy for user experience.Lead the design process from research to solution exploration, testing, and recommendations.Create artefacts such as prototypes, user flows, and journey maps to communicate findings.Guide BAs, UI designers, Content, and Tech teams to ensure optimal experiences as solutions are implemented.Implement repeatable design approaches (patterns, templates, guides) to reduce costs and complexity.Mentor junior designers and team members new to HCD.Embed the value of human-centered design in the team culture.What will you bring?At least 5+ years' experience in a similar role.Proficiency with Figma, Miro, Asana, Confluence, or quick learner.Strong communication, presentation, and attention to detail skills.Ability to operate effectively in ambiguous environments.Stakeholder management skills.Collaborative mindset with facilitation skills for difficult discussions.Ability to guide teams through HCD and promote its cultural value.Why join us?Training and development opportunities, including LinkedIn Learning.Parental support with 20 weeks paid leave for primary carers and 'Pass the Baton' leave.Paid volunteer leave through the Origin Foundation.Cultural leave for Indigenous employees.Employee benefits including discounts on Origin products.Competitive salary, annual bonus, and performance reviews.Access to Origin 360 Electric Vehicles subscription.Confidential counselling services for employees and family.Engaging and rewarding team environment.Our commitmentOrigin fosters a diverse, inclusive workforce, welcoming applications from Indigenous peoples, people with disabilities, culturally diverse backgrounds, LGBTQ+ communities, and all stages of life. We encourage you to apply if you have transferable skills and a desire to grow.For more about us: https://www.originenergy.com.au/about/careers/Background checks may be required, including police checks, medical assessments, and drug testing. Unsolicited CVs from agencies are not accepted.We acknowledge the Traditional Custodians of the land and pay respects to Elders past, present, and future.
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