At BDO Australia, our why is ‘empowering people, realising possibilities’. One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide array of audit, tax and advisory services.
About the Role
The Role:
At BDO Melbourne are looking for a Receptionist to join the Shared Services team. To be successful you will have the passion to deliver a high level of customer service with a willingness to learn and be proactive in how you deliver your role and support others.
This role will work in close collaboration with the team to ensure the smooth operation and high standard of assistance is provided to both internal and external stakeholders.
Working hours: 7:30am - 4:00pm
Duties and Responsibilities:
Welcome and assist clients and staff, acting as the primary reception contact.
Manage meeting room bookings ensuring rooms are prepared with AV, refreshments, and cleanliness.
Operate the Firm’s phone system professionally and efficiently.
Handle all incoming/outgoing mail, couriers, and faxes.
Maintain and update reception documents and manage visitor security cards.
Support catering and events setup when needed, including furniture arrangement and liaising with suppliers.
Ensure the reception and hub areas (kitchenettes) are clean, stocked, and professionally presented throughout the day.
Assist with ad-hoc admin tasks and coordinate with Marketing/EA/PA teams for events and functions.
Supervise and train temporary staff as needed.
Support the wider Melbourne office with ad-hoc administration duties as required
About You-Skills & Attributes Required
Prior experience in a similar role providing a high level of customer service
Enthusiastic with a positive, “can-do” attitude
Warm, engaging, and welcoming attitude
Professional, approachable, and reliable
Ability to build and maintain strong stakeholder relationships at all levels
A self-starter who can work independently and autonomously
Strong verbal and written communication skills
Proficient in Microsoft Suite, particularly Outlook, Teams, Word, and Excel
Why BDO?
Working for BDO you will be part of a growing and market leading professional services firm.
Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.
Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.
We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.
Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, free breakfast, employee referral rewards, study, and professional development support.
Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.
With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.
Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive). We are proud to be recognised as an Inclusive Employer by the Diversity Council of Australia and an Employer of Choice by the Workplace Gender Equality Agency (WGEA).
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