**Job Title:** Customer Service Officer About the Role At Horizon Bank, we're looking for a dedicated individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional customer service and support to our valued customers. We're seeking someone who is passionate about delivering excellent service and building strong relationships with our customers. If you have a friendly demeanor, are confident in your abilities, and enjoy helping others, we'd love to hear from you! Responsibilities * Welcome and serve customers in a professional and courteous manner. * Provide assistance with everyday banking enquiries and transactions. * Support members to use our products and services with confidence.