Job Opportunity: Return to Work Specialist
The role of a Return to Work Specialist is a crucial aspect of assisting injured workers in their recovery journey. As part of our team, you will be responsible for managing a full portfolio of workers compensation claims, focusing on physical and psychological-based injuries.
About the Role
* Build and maintain relationships with stakeholders, including injured workers, employers, doctors, and rehabilitation providers, to facilitate a smooth return to work process
* Implement active and timely strategies to improve recovery and return to work outcomes, working closely with Injury Management Specialists
* Take ownership of a full portfolio of claims, ensuring effective communication and coordination with all parties involved
Requirements
* A background in Allied Health, customer service, retail, or hospitality, with a passion for helping others
* Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders
* Proactive, self-motivated, and able to think creatively when engaging with stakeholders
* Experience managing, negotiating, and influencing positive outcomes
About Us
We are a leading organization in the field of workers compensation and personal injury claims management. Our goal is to provide ongoing support to injured workers, helping them to recover and return to employment. We foster a learning culture that encourages growth and development, offering opportunities for professional advancement and career progression.
What We Offer
* A vibrant, collaborative work environment, with flexibility to work from home once fully trained
* A comprehensive wellbeing program, including discounted health insurance and gym membership
* Access to discounts at over 350 retailers through our rewards program
* Entitlement to an annual tenure and performance-based recognition reward
* Comprehensive learning and development support
* Companywide events to celebrate success and recognize achievements