Join to apply for the Allocator role at Holcim Australia. This Perth-based position offers an opportunity to support the world's leading sustainable building materials company by ensuring our quality products are scheduled efficiently and delivered on time.
* Important Perth based role within the world's leading sustainable building materials company.
* Supporting the business to deliver exceptional results.
* Experience in logistics advantageous.
* Competitive remuneration package including OT.
About Holcim
Holcim is a global leader in innovative and sustainable building solutions, enabling greener cities, smarter infrastructure, and improving living standards worldwide. With sustainability at the core, we are becoming a net‑zero company, with people and communities at the heart of our success. We drive circular construction as a world leader in recycling, building more with less.
About The Opportunity
Join our concrete/aggregates business based in our East Perth Office and be part of a fast‑paced and dynamic team environment where you are key to ensuring our quality products are scheduled efficiently and delivered on time. Our call centres operate from 5 am until 4 pm daily, with staggered shifts. This role may suit an early starter or someone wanting to work between school hours. We are flexible with arrangements, however we seek enthusiastic, proactive individuals to join our high‑performing, fun team.
Key Responsibilities
* Ensure efficient and effective daily scheduling and oversee dispatching of deliveries to meet customer service requirements.
* Work with other schedulers, plant teams and drivers to ensure the right load goes into the right truck to the right job, keeping informed of the plan.
* Provide constant feedback to Customer Service Officers to ensure proper order placement and information to maximise truck utilisation and lower cost of cartage.
* Liaise with plant staff, account managers and site coordinators to ensure best possible customer service and meet individual customer requirements.
* Maintain up‑to‑date knowledge of assigned products, services and plant capabilities/capacity.
* Manage all fleet scheduling and ensure delivery requirements until jobs are complete.
* Engage with and coach other schedulers where required for continuous improvement in scheduling and planning.
* Capture and maintain cycle times and service interruptions to ensure continuous improvement of service levels.
* Actively seek feedback on site safety from customers, project coordinators, drivers and account managers to ensure safe site deliveries.
* Pass on any safety issues raised by customers to appropriate Holcim personnel.
* Manage all instances reported by drivers in relation to accidents, near mishaps, or site delivery activities that inhibit or restrict safe site deliveries.
About You
* Previous experience in a customer service, scheduling, or similar role.
* Experience in logistics advantageous but not essential.
* Availability to work shifts starting between 5 am and 7:30 am and finishing between 2 pm and 4:30 pm.
* Availability to work every second Saturday a month, paid at overtime rates.
* Strong knowledge of MS Office Suite; experience with SAP advantageous but not essential.
* Strong written and verbal skills with the ability to communicate effectively with customers and stakeholders at all levels.
* Excellent problem‑solving skills.
Why Holcim?
We offer an inclusive environment where people feel comfortable bringing their authentic selves to work. We empower problem solvers, creative thinkers and innovators to combine perspectives and voice opportunities to progress further and faster. This is grounded in the values and standards set out in the Holcim Code of Business Conduct.
Employment Commitment
Candidates must hold valid Australian work rights with no restrictions on employment duration or hours. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. Holcim will not accept unsolicited resumes from third‑party recruiting agencies in response to job postings.
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Customer Service
Industries
Wholesale Building Materials
#J-18808-Ljbffr