The Role
Our Corporate Receptionist is the first impression to our business, and an integral part of our team. This person needs to have a positive attitude, warm and welcoming personality, a strong work ethic, and be willing to learn and take on new tasks. This is a full-time Monday to Friday role based at our Double Bay office on the main street of New South Head Road, with many opportunities to enhance your skills, partake in a range of training, and advance your real estate career.
Duties And Responsibilities
* Answer phone calls and assist each caller where you can or forward them to the appropriate person
* Take messages and distribute them to staff in a timely and efficient manner
* Greet walk-in clients and direct their enquiry correctly
* Ensure high standards of customer service both face to face and over the phone
* Order office supplies weekly (including monitoring stock levels regularly)
* Organise the reception, printer, and kitchen areas daily
* Create client gift boxes on behalf of the sales agents, ready to be sent out to new home buyers
* Mail management, including distributing incoming mail and delivering outgoing mail
* Bi-weekly sales team stock list creation/management
* Log incoming and outgoing keys from tenants, owners, and businesses
* Action ad-hoc requests to the support staff when you have availability
Qualifications and Requirements
* Exceptional attention to detail and ability to follow up tasks
* Previous administrative or customer service experience is preferred
* Experience with the Microsoft Office Suite is advantageous
* Excellent communication skills - both verbal and written
* Strong organisational skills with the ability to multi-task and adapt to changing priorities
* A professional and friendly attitude with a willingness to help others
* Applicants must be Australian Citizens or Permanent Residents
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