I.T Snr Business Analyst - Supply Chain Management D365
Snackbrands Australia is part of Intersnack Group, a private German snack food company founded in 1968. Although internationally owned we are still very much a local company Creating Happy Snacking Moments for everyone We proudly make some of Australia's favourite snacks, including Kettle, CC's, Thins, Cheezels, The Natural Chip Company and Nice & Natural. Across our three sites we produce over 200 million packets of chips a year, bringing enjoyment to snackers every day. We foster a culture that is exciting, challenging, and innovative, and we encourage work‑life balance while supporting every employee's growth.
About the role: We're seeking an experienced Senior Business Analyst – Supply Chain Management to join our IT Applications team. The role involves driving the successful delivery of D365 projects, enhancements, and support across our Operations function. Based in Norwest with regular travel to our manufacturing site at Orchard Hills.
Responsibilities
* Lead analysis, configuration and delivery of Microsoft D365 Operations projects and enhancements.
* Support supply‑chain and manufacturing users, managing and resolving open tickets in your support queue.
* Follow ITIL processes and methodologies for approval and migration of changes to production.
* Collaborate with Operations, Project Office and IT teams to resolve issues across operations, manufacturing, warehousing, distribution and inventory.
* Partner with supply‑chain and operations departments to ensure solutions meet operational requirements and align with business milestones.
* Coordinate project plans, budgets and reporting.
* Influence best‑practice solution architecture and support a high‑performance IT culture.
* Work with vendors to provide support and upgrade information.
* Develop, execute and lead unit, system and user testing to implement changes into production.
* Build strong relationships across stakeholders and business users.
Qualifications
* Proven experience as a Senior BA in Supply Chain / SCM, ideally in FMCG.
* Excellent Dynamics 365 and business process knowledge in the Manufacturing and Supply Chain modules.
* Strong knowledge of Dynamics 365, SQL database and integration technologies.
* Excellent communication, stakeholder engagement and influencing skills.
* Strong analytical, project planning and commercial acumen.
* Ability to manage multiple initiatives, navigate conflicting priorities and work with senior leaders.
What you'll get
A supportive working environment (snacks on hand) where you'll feel engaged and valued, career growth opportunities, Birthday Leave, access to retailer discounts, onsite parking (including electric‑car charging), and a focus on health and wellness with Wellbeing Days to make your workplace more enjoyable.
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