Senior workers compensation officer

• Permanent / Full Time
• Salary: $99,775 - $113,318 gross p.a. plus 12% Super
• 35 hours per week (Monday to Friday) with the option of flexitime
• Located at Council Administration Building, Nowra
• Applications close: Sunday, 21 June 2026 (at midnight)

About the Role

This role manages Council's workers compensation claims and injury management processes, supporting Council's status as a self‐insurer while ensuring compliance with legislation, policies, and effective day‐to‐day team operations. This includes:

• Provide specialist advice and assistance to Managers and Supervisors in relation to workers compensation policies, procedures, processes and legislation.
• Management of workers compensation claims including claim determinations, claim estimations and claim reviews in accordance with legislation, SIRA guidelines and Standards of Practice.
• Oversee and Coordinate of all payments, and administrative processes for all Workers Compensation claims to a high standard of accuracy and meeting best practice to ensure continuation of Self Insurance arrangements for the Council.

The advertised salary is based on the grade of the position, comprising of 4 steps within the range shown. The starting salary is at Step 1 within the grade. Progression through the salary steps shall be based upon the achievement of performance objectives relating to the position.

About You

To be successful in the position, you will have:

• Certificate IV in Personal Injury Management and experience in Workers Compensation Claims Management including Injury Management and Return to Work Plans
• Current Class C Driver's Licence
• Proof of Australian residency or citizenship, or authority to work in Australia (visa)

You are an organised and proactive professional with strong attention to detail and a sound understanding of workers compensation and injury management. You communicate confidently, manage competing priorities effectively, and are committed to compliance, risk management, and supporting positive outcomes for both employees and Council.

How to Apply

To submit an application, click Apply and complete each Step of the application. You will be required to attach your resume (and cover letter if required) and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.

• At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
• Please outline how you meet the essential criteria for this position including skills, qualifications, certifications and licenses relevant to this position.
• Can you describe a situation (anonymised) where you managed a workers compensation claim alongside an injury management plan? How did you assess the claim, coordinate return-to-work strategies, and ensure positive outcomes for both the worker and the employer.

Applicants who progress to pre-employment checks may be required to undergo a Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk). Employment is subject to satisfactory outcomes for all required checks.

For tips and more information on how to submit a great application, please visit how to apply on Councils website.

If you require assistance submitting your application, please contact the Talent Acquisition Team on 02 4429 3253 or 02 4429 3203.

Applications Close

Sunday, 21 June 2026 (at midnight)

If you have any questions about this role, please contact Sara McMahon - Manager - Business Assurance & Risk - 02 4429 3268.

Why Work with Us

The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work‐life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.

Benefits

Benefits include:

• Generous leave entitlements
• Long Service Leave after 5 years
• Option of flexitime for indoor staff
• 9-day fortnight for outdoor staff
• Flexible and remote working arrangements
• Novated lease arrangements available
• Opportunities for professional development and training
• Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance

**Conditions apply as per the Local Government State award, and Council policies

Shoalhaven City Council is committed to creating a workplace that reflects our diverse community. We welcome applicants of all ages, abilities, and backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with a disability, culturally diverse individuals, and LGBTQIA+ community members. We ensure equitable recruitment practices, and applicants with disability can request reasonable adjustments. As a Child Safe Organisation, we uphold the rights and safety of all children and young people.