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Regulatory services officer

Sydney
Nsw Government
Posted: 21 January
Offer description

* Join SafeWork NSW and make a real difference in workplace safety across the state
* Clerk Grade 3/4 with a salary range of $84,659 - $92,701
* Ongoing role based in Newcastle, Wollongong, Parramatta or Gosford


About us

SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities.

SafeWork NSW has just transformed to become a modern, strong, and independent Work Health and Safety Regulator. As part of this change, we have an opportunity within our Investigations & Enforcement Directorate which is responsible for leading the investigation of Work Health and Safety incidents and for leading and contributing to 1st response activities for critical WHS incidents. The Directorate also manages the High-Risk Workplace and Repeat Offender Program as well as the SafeWork's Enforceable Undertakings function. More broadly the Directorate also leads and or contributes to building and maintaining critical partnerships and relationships with other regulators, communicates WHS regulatory outcomes and lessons learnt to industry and the community.


About the role

This role is well suited to a motivated Regulatory Services Officer who thrives in a high‑volume, fast‑paced regulatory environment. The successful candidate will provide essential support to the Investigations and Enforcement Directorate and will work across a wide variety of interesting and diverse tasks.


Key responsibilities

* Provide high level administrative support to Investigating Inspectors, assisting with collating and reviewing investigation briefs of evidence.
* Maintaining accurate records, ensuring current and relevant information is available and relevant policies, procedures, confidentiality and privacy requirements are met.
* Scheduling meetings, calendar management, preparing agendas and taking accurate minutes.
* Assisting Inspectors and Managers with portfolios of work which includes preparing power point presentations
* Data entry and reporting
* Researching and providing analysis reports

To learn more about the role, please click here to download the role description.


To be successful in this role, you will

* Have experience in providing a variety of administrative support services with competing priorities and be capable of working independently without direction.
* Have advanced time management skills and an exceptional ability to prioritise work activities and requests for information in a high-volume environment.
* Work in a team collaboratively and share information to achieve business outcomes.
* Demonstrate the ability to plan and prioritise outcomes and respond flexibly to changing circumstances.
* Achieve results through the efficient use of resources and a commitment to quality outcomes.
* Have the ability to keep up to date with relevant legislation, policies and procedures in order to provide accurate and efficient levels of support.
* Demonstrate a commitment to customer service.
* Demonstrate a high level of skills across a range of Microsoft applications.
* Have excellent communication and relationships building skills and the ability to work with a variety of internal and external stakeholders.
* Demonstrate discretion and confidentiality and have a proven high level of attention to detail.


How to apply

Click 'Apply Online' to access our application portal and submit your application. Your application should include a cover letter and resume outlining your capabilities and experience relevant to the role and why you believe you are the right person for the role (no more than 2 pages).


Application closing date

Wednesday, 28th January2026 (9:59AM)


Contact

For further information in relation to the advertised position please contact Kylie Stevens on or via email


Please note the following

* You may be required to travel to other locations on an ad hoc basis
* Interviews will be held in person


Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Natalie Caruana at


For more information, please visit

Information on some of the different types of disabilities. Information on adjustments available for the recruitment process.

A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months.

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