We are seeking a customer-focused professional to join our retail team.
Job Summary
The Retail Customer Service Officer Relief is responsible for providing exceptional customer service and sales support to customers. The ideal candidate will have excellent communication skills, a passion for delivering outstanding customer experiences, and the ability to work effectively in a team environment.
About You
* You must have excellent communication skills and a passion for delivering exceptional customer experiences.
* Previous experience in customer service or cash handling is highly desirable.
* You must be able to lift up to 16kgs of mail regularly and stand for long periods.
Key Responsibilities
* Provide exceptional customer service and sales support to customers.
* Manage high-value transactions accurately and efficiently.
* Promote products and services through up-selling and cross-selling.
* Assist with mail lodgements and perform administrative duties as required.
We Offer
* A competitive salary package.
* Ongoing training and development opportunities.
* A supportive and inclusive work environment.
* The opportunity to make a real difference in the community.