Job Opportunity:
We are seeking a highly skilled and experienced Field Support Specialist to join our team.
About the Role:
The primary responsibility of this position is to conduct in-home customer visits for the purpose of measuring space and providing the job site survey for custom cabinetry while delivering exceptional customer service.
* Assess design against on-site specifications and report any necessary design change requirements to team members (Designers, Manufacturing, Install Team)
* Coordinate with our Design Consultants to provide concise measurements, photographs, and data for the purposes of sale & design of custom projects
* Support Design Consultants in collecting files and samples (hardware/finish samples) from the office for measurement purposes, as needed
* Conduct re-measurements of project redesigns, as required
* Create copies of CAD designs when job site errors are found and indicate specification details to support designers with necessary information to complete design revisions if necessary
* Review proposals (CAD drawings) specifications to determine project scope of work and identify possible challenges in installation
* Perform job-site surveys and create job-site plans for the installation team and communicate installation direction and expectations
This role requires strong communication and organizational skills, as well as the ability to work independently in a fast-paced environment.
Few Essential Skills:
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong organizational and time management skills
* Attention to detail and accuracy
What We Offer:
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A dynamic and supportive work environment
We are an equal opportunities employer and welcome applications from all qualified candidates.