We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.
We are part of the Integral Diagnostics (IDX) community, a network of community-based medical imaging clinics across Australia and New Zealand, including brands such as Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology, and more. We have over 3,000 employees across 150 clinics, with experienced staff who prioritize people.
Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.
About The Role
We have an excellent opportunity for a customer service superstar to join our supportive team as a Medical Receptionist across our clinics in the South-East suburbs on a casual basis. Clinics you may attend include Berwick, Pakenham, Somerville, Frankston, Dandenong, Cranbourne, Springvale, and Clayton.
Responsibilities:
* Manage all phone enquiries in a timely, professional, and confidential manner
* Greet patients upon arrival and manage front-of-house reception
* Schedule appointments for patients and referrers
* Issue patient invoices/receipts and process Medicare rebates as required
* Enter and update patient registration details
* Keep the reception and waiting area clean and presentable at all times
This is an outstanding opportunity for those eager to learn, driven, resilient, and empathetic, with a strong customer service background.
You Will Have:
* Strong customer service and patient focus skills
* Eagerness to learn
* Excellent time management and organizational skills
* High attention to detail and confidentiality
* Ability to work autonomously and as part of a team
* Experience in Radiology and exposure to Medicare services will be highly regarded
We Offer:
* A dynamic team environment
* Attractive remuneration and benefits
* Potential for growth
* Commitment to professional development and education
* Flexible and supportive working arrangements
Applying:
We believe diversity enriches the workplace, regardless of gender, age, disability, nationality, culture, religious beliefs, or sexual orientation. As an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome applications from all qualified candidates.
If you have questions or need adjustments during the recruitment process, please reach out to us.
We are part of the Circle Back Initiative and will keep you informed of your progress via phone or email after the application close date.
To learn more about Capital Radiology, follow us on LinkedIn or visit our website.
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