$65K-$70K + super
Be our Snowy River Ambassador
Spoil our customers
The Company
At Snowy River Caravans, we pride ourselves in delivering an unforgettable experience to our customers through the prestigious products and exceptional quality we offer. As part of a global company, we are experiencing a substantial level of rapid growth as we embark on this journey to becoming a top leader in the industry. From humble beginnings, we have built a strong and passionate team that support us in planning for future development.
The opportunity
Snowy River Traralgon is looking for an excellent communicator that is highly organised and a compassionate professional to join our successful team. In this role, you will be responsible for customer service to our dealers and customers, you will also provide sales and administration support to our show team. You will become a Snowy River Ambassador and be able to answer technical product and pricing queries. This role interacts with the general public where you will be responsible for creating a customer experience that matches our values and quality of product.
Key Accountabilities
Customer Relationship Coordination including liaising with internal and external stakeholders, interactions are by phone, email, and face to face
Managing first impressions and ensuring exceptional customer service
Assist with end of sale process including queries, colour selection and vehicle handover.
Coordination of our Show Team travel and event related tasks including sales and administration support
Proactively ensure that all our business and customers' expectations are consistently exceed
Management of all office duties including invoices, maintaining schedules and stationery
Daily communication with Regent RV Head Office (Melbourne)
Stock control
Coordinating pre delivery of all caravans to customers
What We Are Looking For
A zest for helping others
A person that loves problem solving
Efficient in Microsoft 365
Someone who can prioritize and meet deadlines
A forward thinker and attention to detail
All-round excellent communicator both verbal and written
What We Offer
Market Competitive salary
Respectful and friendly working environment
The ability to thrive in a culture of continuous growth and learning as we expand
Free parking on-site
No agencies please, we have this one covered
Snowy River Caravans is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. We are committed to creating an inclusive work environment for all employees.