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State manager

Sydney
Retailworld Resourcing PTY Ltd.
Posted: 7 May
Offer description

State Manager - Women's Fashion

Lead a retail portfolio across NSW & ACT, driving team performance and customer experience for a beloved womenswear brand.

This proudly Australian brand has carved out a loyal following thanks to its focus on quality, fit, and effortless style. With a network of well-positioned stores across the country, they're known for offering more than just product.

They offer a retail experience that feels personal, uplifting, and aligned with their customers' lifestyles. As they continue to evolve and grow, they're looking for a driven hands-on leader to help shape their next chapter in retail journey.


Your New Role:

As State Manager, you'll oversee the store portfolio spanning across metro and regional areas. Reporting into national leadership, this role is responsible for performance across sales, people, operations, and customer experience.

* Work closely with your managers to support, guide, and empower them to hit sales targets, deliver great service, and keep operations running smoothly.
* Be hands-on with your teams, whether that's helping with rosters, keeping wages on track, or making sure stores look sharp and well-presented.
* Build a culture where people feel accountable, motivated, and proud of what they do every day.
* Keep a close eye on the business and respond quickly to any trends, challenges, or opportunities that come your way.
* Stay connected with head office to share feedback, support training, and align on promotions and brand direction.
* Champion the customer experience by making sure every store reflects the brand's values, style, and standards.
* Travel across the state to stay visible and connected with your team.


The Experience Checklist:

* Proven experience leading multiple stores, whether as a State, Area, or Cluster Manager.
* A strong background in fashion, lifestyle, or premium retail, where both people and product are at the heart of the business.
* Commercially minded, confident working with results and KPIs and able to take clear action when needed.
* Passionate about developing others and known for building strong, capable teams with clear succession plans.
* Highly organised and comfortable managing a broad portfolio with competing priorities.
* Hands-on and present, someone who enjoys being in stores and leading from the front.

Due to the travel involved in this role, you must have a valid driver's license.

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