Are you a high-energy leader who thrives in a fast-paced work environment? Our organization seeks a passionate and performance-driven professional to lead our Customer Service team. This role involves driving outbound sales performance, motivating the team, and delivering results.
Career Growth Opportunities:
* Step into a leadership role with opportunities to grow across our national network.
Key Responsibilities Include:
* Lead, coach, and inspire the customer service team to meet and exceed key performance indicators.
* Drive outbound call performance and ensure consistent delivery of service excellence.
* Create and implement team incentives, games, and engagement strategies.
* Monitor performance metrics and provide regular feedback and support.
* Foster a culture of accountability, positivity, and continuous improvement.
About Us
We are a global leader in pest control and hygiene services with over 100 years of experience in Australia. We protect thousands of commercial and residential customers providing world-class service from our branches across the Pacific Region.
Daily Impact:
* Lead a team that drives real results and makes a difference every day.
Skills and Qualifications
To succeed in this role, you will need:
* Exceptional leadership skills with a proven track record of success.
* A strong ability to motivate and inspire teams.
* Excellent communication and interpersonal skills.
* The ability to analyze data and make informed decisions.
* A passion for delivering exceptional customer service.
Benefits:
* Opportunities for career growth and development.
* A dynamic and collaborative work environment.
* Uncapped commission earnings based on performance.
About Your Role
This is an exciting opportunity to join our Customer Service team as a Team Leader. You will be responsible for leading, coaching, and inspiring your team to deliver exceptional results. If you have a passion for leadership and customer service, we encourage you to apply for this role.