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Administration manager

Canberra
Deakin Private Hospital
Administration manager
Posted: 13 April
Offer description

Company Description

Deakin Private Hospital serves the ACT community by providing comprehensive private mental health services. Our dedicated team, including psychiatrists, medical professionals, nurses, and allied health staff, offers a broad range of treatments. These services are available across inpatient, outpatient, and community settings, emphasizing flexible care pathways to meet individual needs. The hospital is committed to improving mental health outcomes through compassionate, high-quality, and integrated care.

We are seeking an experienced and dynamicAdministration & Private Practice Manager to lead our administrative and private practice services within a growing, specialist mental health hospital.

This is a key leadership role responsible for overseeing the day-to-day operations of private practice administration, supporting our psychiatrists and clinical teams, and ensuring a high standard of patient experience, efficiency, and compliance.

About the Role

You will lead and support the administration team across private practice and hospital functions, working closely with medical staff, nursing, and executive leadership.

Your role will include:

* Managing private practice operations including appointments, billing, and clinician support
* Leading and developing a high-performing administration team
* Working collaboratively with psychiatrists and multidisciplinary clinical teams
* Overseeing Medicare and health fund billing processes to ensure accuracy and compliance
* Supporting workflow improvements and operational efficiencies
* Providing flexible support across departments as required to meet service needs

About You

To be successful in this role, you will have:

* Proven experience in a medical or hospital administration leadership role
* Strong understanding of Medicare and health fund billing processes
* Experience working closely with doctors and clinical teams
* Demonstrated ability to lead, manage, and support staff
* A proactive, flexible approach with the ability to work across multiple departments
* Excellent communication, organisation, and problem-solving skills

Desirable Experience

* Experience with Genie, Gentu, WebPAS, and/or CyberQuery
* Experience within mental health or specialist private practice settings

Why Join Us?

* Be part of a growing, values-driven mental health service
* Work alongside a highly skilled and supportive multidisciplinary team
* Opportunity to shape and improve service delivery and systems
* Supportive leadership and a collaborative team culture

If you are a motivated leader looking to make a meaningful impact in a growing healthcare service, we would love to hear from you.

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