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At WorkCover Queensland, our vision is to be the best workers' compensation insurer - to make a positive difference in people's lives and keep Queenslanders working. We are committed to delivering outstanding outcomes through a high-performance culture, where strong leadership, innovation, and collaboration are at the heart of everything we do.
Our organisation is driven by purpose and integrity, working together as One Team. We value diversity of thought and experience, and welcome those who bring authenticity, strategic thinking, and strong leadership to their work. If you're a senior leader who thrives on building capability, enabling performance, and driving transformation, you'll find purpose and impact here at WorkCover.
About the Opportunity: Senior Manager, Delivery
WorkCover is entering a new chapter, with a renewed strategic focus and strong executive leadership guiding our organisation's 2030 Strategy. As we move into delivery, this role plays a critical part in enabling enterprise-wide transformation that delivers meaningful outcomes for our people, customers and the broader community.
Reporting to the Head of Transformation Delivery, as Senior Manager - Delivery, you'll lead a large, multidisciplinary team of delivery professionals to execute a broad portfolio of enterprise-wide projects and initiatives that drive transformation, continuous improvement, and long-term value. You'll provide leadership across key delivery disciplines - portfolio, program, project management, and delivery office functions - ensuring alignment to strategic priorities, business needs, and customer outcomes. This role also holds strategic oversight of the Transformation Delivery Office, with accountability for shaping delivery governance, uplifting capability, and maturing delivery practices across the enterprise.
Highly hands-on and influential, the position requires deep expertise in delivering complex change from initiation through to completion. The portfolio spans major transformation programs, small change, and IT sustainment, and demands strong oversight, from execution to optimisation. You'll also play a vital role in uplifting delivery capability, mentoring teams, and driving maturity across delivery practices. As the central escalation point for delivery, you'll foster trusted relationships with senior stakeholders, business leaders, and delivery partners to navigate complexity and deliver outcomes.
You'll also contribute:
* Lead teams and outcomes, managing a portfolio of projects and enterprise-wide change initiatives
* Drive delivery excellence, balancing pace, structure, agility and flexibility to enable success
* Coach and mentor delivery professionals, uplifting capability and building a culture of performance and impact
* Work across the business, partnering with leaders and teams to align delivery with strategy
* Own the big picture including planning, prioritisation, financials, risk and resource optimisation across the portfolio
It's a diverse, influential role - perfect for a collaborative and outcomes-focused operational leader who thrives in complexity, brings people together and drives purposeful transformation that delivers meaningful outcomes.
A bit about you:
* You're a seasoned senior delivery leader with 15+ years' experience leading complex enterprise transformation in large, matrixed organisations. You bring deep expertise in portfolio, program, and project delivery, with a track record of turning strategy into measurable business and customer outcomes.
* You've led large, multidisciplinary teams across digital, operational, and business-led change - bringing clarity to complexity and lifting delivery capability through structure, coaching, and strong performance culture.
* You're confident engaging senior and executive stakeholders, providing clear reporting and governance, and building trusted relationships across the enterprise.
* You're commercially astute, apply sound judgment to manage budgets, optimise resource use, and lead vendor relationships.
* You navigate ambiguity with confidence, manage risk proactively, and drive outcomes with a pragmatic, solution-focused approach.
* You care about team culture. You foster inclusive, high-performing environments where people feel empowered to grow and succeed. You're committed to building capability, embedding best practices, and driving continuous improvement in delivery disciplines.
* Your qualifications include a degree in business or a related field, supported by certifications in project, portfolio, and change management (e.g. PRINCE2, MSP, P3O, Prosci).
A bit about us
The Transformation Delivery team sits within our Digital and Technology Group and is passionate about delivering impactful change for the organisation and Queenslanders. We support each other professionally and personally - whether deep in delivery, on a lunch break walk, or sharing travel stories. We celebrate our wins, recognise achievements, and foster a culture of support, shared success, and continuous improvement.
Working in a collaborative team environment within a supportive and engaged organisation, you'll enjoy a 5-in-10 hybrid work model, access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry competitive salaries, a generous superannuation scheme (including co-contribution) and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.
How do I apply?
Please submit your resume and a covering letter of no more than two pages, outlining your suitability for the role including your leadership experience, strategic and operational delivery achievements, your motivations, and alignment with our values and vision.
Applications close at 9AM, on Monday 28th of July.
We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology, Project Management, and Strategy/Planning
* Industries
Insurance, Financial Services, and Government Administration
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