Key Role Summary
The Client Liaison Officer plays a crucial role in managing client relationships from construction commencement to handover, ensuring their needs are met and providing exceptional customer service.
This includes maintaining positive client relationships, resolving any queries or concerns during the build process, and working closely with the Construction Team and reporting to the Client Liaison Team Leader.
Responsibilities
* Maintain a professional relationship with clients and address any issues that may arise during the construction process.
* Coordinate regular updates and meetings with Site Supervisors to keep clients informed of progress.
* Prepare necessary documentation for site variations as required.
* Organize key handover meetings with clients to ensure a smooth transition.