Expressions of Interest – Customer Service OfficerWe’re always on the lookout for down-to-earth, capable individuals who are ready to make a difference in local communities across South East Queensland.Whether you're experienced in admin, passionate about helping people, or keen to be the friendly face (or voice) on the front line – we’d love to hear from you.You might be suited to one of these roles if you:Love being organised and keeping things running smoothlyEnjoy helping people and solving everyday problemsKnow your way around systems like MS Office or CRM platformsThrive in a team environment and aren’t afraid to take initiativeBring a positive attitude to work (even on Mondays!)A typical day could include:Answering enquiries from the public by phone, email or over the counterSupporting internal teams with admin tasks like data entry, scheduling, or document prepHelping residents with council processes like rates, permits, or bookingsLogging and updating records with accuracyKeeping calm and helpful when things get busy Locations: Roles vary across councils in South East Queensland – from Brisbane to the Gold Coast, Ipswich, Moreton Bay, Redlands, and beyond. Flexible durations: We work with both short-term contracts and longer-term opportunities – perfect for building local government experience or finding the right long-term fit.Sound like your kind of gig?If you’re ready to bring your energy, admin skills, and people smarts to a role that supports local communities – register your interest today. We’ll be in touch when something suitable comes up.
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