Job Summary
">
This is a Full-time Test Administrator role based in Perth, Australia. The successful candidate will provide an exceptional customer service experience and ensure a secure exam delivery environment.
">
Key Responsibilities:
">
">
* Provide exceptional customer service and maintain a secure exam delivery environment.
">
* Adhere to testing procedures and company policies at all times.
">
* Troubleshoot technical issues with internal departments.
">
* Educate colleagues on company policies and procedures as required.
">
* Perform other duties as directed by management.
">
">
Requirements:
">
">
* A High school diploma or equivalent qualification is mandatory.
">
* Minimum 1 year of customer service experience is preferred.
">
* Experience proctoring or invigilating exams is highly desirable.
">
* Beginner to intermediate Microsoft Office skills (Word, Excel, Outlook) are essential.
">
* Ability to sit for long periods and bend/lift up to 20 pounds independently is required.
">
* Comfortable working in a quiet testing environment with excellent hearing and visual acuity.
">
">
Core Competencies:
">
">
* Detail-oriented mindset.
">
* Effective communication skills.
">
* Problem-solving abilities.
">
* Customer-focused attitude.
">
* Strong ethics and values.
">