207Bannister Road, Canning Vale, Western Australia6155
Territory Manager – HR Products
Valmont is looking for a Territory Manager to join our HR Products division, the largest wholesale irrigation distributor in Australia. In this role you will report directly to the WA State Manager and will be responsible for cultivating strong customer relationships across our HR Products portfolio, driving profitable sales growth and supporting high client retention.
Key Responsibilities
* Provide a high level of customer service, ensuring customers maintain a high level of satisfaction and confidence in our products, services and logistical execution.
* Build relationships with customers through effective communication, strengthening client trust and confidence whilst displaying a "can‐do" attitude.
* Continually develop your irrigation technical knowledge, knowledge of our products and their uses, as well as advancement in the irrigation industry generally.
* Assist customers and end users during the lifecycle of the sales process (including after‐sales), ensuring that questions, issues and troubleshooting are addressed promptly and professionally.
* Communicate effectively with the Customer Support team, ensuring all feedback and issues relating to customers are addressed to maintain a high level of customer satisfaction.
* Assist with processing warranty reports, product returns and logistic errors, providing prompt communication with the Warehouse Manager & Supervisor.
* Follow documented procedures, processes and regulations, and codes of practice (including community requirements and trade practices) to meet compliance standards.
What You'll Bring
* Proven experience (3–5years) providing technical sales advice and communicating with clients at a high level within the irrigation/agricultural space.
* Strong technical aptitude, with the ability to understand and support responses to quotes, proposals and tenders.
* Demonstrated success in managing customer expectations and building strong client relationships.
* Track record in developing and executing sales, including growing new accounts.
* Ability to network and build rapport across key stakeholders, including site‐level, management and purchasing.
* Highly developed written and verbal communication skills, including strong empathy, negotiation and interpersonal skills.
* Willingness and ability to travel, including overnight stays.
Benefits & Other Details
All successful applicants will be required to undergo pre‐employment checks, including a medical. Valmont is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law.
#J-18808-Ljbffr