You will complete a Certificate IV Information Technology qualification over 24 months through a combination of formal training with a Registered Training Organisation (RTO) and practical on-the-job experience with Zeal Futures and our host employer Department of Education.
This unique combination of formal education and work experience will give successful applicants the opportunity to work in an Information and Communications Technology (ICT) role, which includes:
- Providing IT support to customers over the phone, face to face, via email and online chat
- Providing onsite IT support by travelling to offices and schools to resolve hardware and software issues
- Maintaining accurate and timely records in relevant business systems
- Providing support to the IT Projects team, as required, by participating in major capital works activities.
What you\'ll bring to the table…
To be successful in this role, you\'ll need to meet the following selection criteria:
- Commitment to both on and off the job training.
- Enthusiastic and motivated.
- Good communication skills, both verbal and written
Mandatory requirements:
- Current Drivers licence, and be willing to travel to NSW public schools and offices in the designated area.
- Current National Police Check & Working with Children’s Check (or willingness to obtain prior to employment)
About Zeal Futures
Zeal Futures provides the ultimate training and employment experience. We create life-changing opportunities by working with industry-leading organisations to deliver high-quality, innovative apprenticeship and traineeship programs across a range of industries.
As experts in vocational education and training, we will support you through all phases of your learning journey, creating a supportive environment that empowers our employees to thrive. Our track record speaks for itself, as we consistently maintain one of the highest completion rates in Australia.
What’s in it for me?
Being a Zeal Futures Trainee opens the door to working for industry-leading Employers to provide life changing opportunities. Our network of Host Employers means we can offer rotations to ensure you can fulfil your education and training requirements; become qualifiedwithout getting yourself into debt and actually earn an income!
Throughout your traineeship, you’ll also be able to take advantage of our exclusive employee benefits such as coaching and mentoring, safety training, discounted health advantages, rewards, and counselling.
How to apply
To apply for this role, click the ‘Apply for this job’ button and then follow the steps to complete your application. You can also apply online at by clicking on \"Vacancies\" and selecting the relevant position, then the \"Apply Online\" button at the top of the page.
All applications require a resume and coverletter outlining your suitability to the role.
If you require assistance with the recruitment process (for instance, this may be filling out forms, interviews, or completing online tests), please contact your recruitment representative on. We are happy to provide any necessary reasonable adjustments or assistance you may need. Please do not hesitate to ask for any help. We look forward to hearing from you.
What else is involved?
After submitting your online application, you may be invited to complete online testing, interviews, and pre-employment medicals. We’ll also contact your references if you progress through these recruitment stages. Please be sure to check your emails (including your junk folder) and respond to missed phone calls, voicemail messages and text messages.
As a recognised Diversity Champion, Zeal Futures is committed to Equal Employment Opportunities, Ethical Practices, and the principles of Cultural Diversity. We encourage applications from all members of the community, including people from indigenous backgrounds, people with disability, women seeking non-traditional trade opportunities, people from culturally and linguistically diverse backgrounds, and mature aged people. If you require assistance lodging your application with Zeal Futures, please contact our Recruitment Team on.
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Zeal Futures provides the ultimate training and employment experience. We work with industry-leading organisations to offer quality apprenticeship and traineeship programs across a range of industries, maintaining one of the highest completion rates in Australia.
Since 1981 we’ve assisted more than 38,000 people into career and learning opportunities. As experts in vocational education and training, we support people through all phases of their learning journeys, creating a supportive environment for our students and employees to thrive.
Our award-winning team takes a tailored approach, because no two people or businesses are the same.
At Zeal Futures, we create success stories.
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