About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Doorways program provides person centred care to community members experiencing financial or other forms of hardship through the provision of financial and material emergency relief. Case management is provided at some of the Doorways sites to engage people through early intervention as well as address long term disadvantage to break the cycle of poverty and alleviate financial hardship. Our practitioners are strength based and trauma informed in their practice to build individual capacity, resilience and wellbeing.
About The Role
We are seeking a values-driven and proactive Doorways Assessor, at our Katherine location. Reporting to the Regional Manager, this is a casual position.
Salary and conditions are in accordance with the SCHADS Award, level 3.
You will successfully
* Establish relationships with clients that encourages self-determination, participation, and supports them to improve their situation.
* Establish effective work relationships with staff, clients and other stakeholders, as appropriate.
* Maintain regular communication with all team members.
* Conduct interviews and assessment for emergency relief (ER) with community members over the phone in accordance with Doorways guidelines
* Determine the assistance to be provided in line with Doorway’s standards of practice.
* Community members are assisted to access support services through referral and advocacy to service providers within and external to The Salvation Army, where appropriate.
* Actively support the local mission delivery model by working collaboratively with Corps.
You Will Have (Requisite Skills & Qualifications)
* Experience working in the community services sector.
* Experience working with people from culturally and linguistically diverse backgrounds would be beneficial.
* Experience working in a fast-paced environment would be highly regarded.
* Self-motivated and shows a high level of initiative.
* Outstanding presentation and communication skills (both oral and written) to be able to interact, network and build positive relationships with a variety of people.
* WHS – knowledge of work health safety obligations and to practice these in the workplace in line with TSA policy & procedures and legislation.
* Experience working with people who may not have English as a first language and knowledge of Local Aboriginal Communities and Culture.
* Demonstrated ability to use a full range of PC applications, including Excel, Word, and Outlook.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration #J-18808-Ljbffr