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Direct message the job poster from Queensland Law Society
About us:
Queensland Law Society (QLS) is the professional body for legal practitioners, representing more than 14,000 members state-wide. We lead the Solicitors of Queensland with our purpose of Good Law - Good Lawyers - Public Good.
With a proud history and an ambitious future, QLS plays a critical role in ensuring the legal profession is ethical, connected and future ready.
We are now seeking a strategic and people-focused leader to join our senior leadership team in a permanent, full-time capacity as Director of Membership.
About the role:
The Director of Membership leads a portfolio of high-impact teams – including Partnerships and Growth, Events, Member Experience and Member Compliance – to deliver exceptional value to QLS members. You’ll drive member growth and retention strategies, oversee the administration and compliance of membership processes, and lead initiatives that enhance the QLS member experience across all stages of the professional journey.
This is a rare opportunity to shape a comprehensive and compelling membership offer, working closely with internal and external stakeholders to ensure that QLS continues to meet the needs of an evolving profession.
What you’ll be doing:
* Leading teams that deliver member events, experiences, services and benefits
* Overseeing membership compliance, eligibility, and administration in line with regulatory requirements
* Managing membership growth strategies across all member categories
* Supporting QLS membership committees and building engagement with key member cohorts
* Contributing to membership pricing decisions and managing the associated budget
* Ensuring the voice of members is reflected in programs, services and strategic planning
About you:
You are a senior leader with a strong background in membership, engagement, or service delivery – ideally within a member-based or regulated organisation. You are known for your ability to lead high-performing teams, operationalise strategy, and deliver services that are both innovative and impactful. Your understanding of compliance frameworks and your collaborative, member-first mindset will set you apart.
What we’re looking for:
* Proven senior leadership experience.
* Strong understanding of member/customer lifecycle strategies.
* Operational expertise across service delivery, events or engagement functions.
* Experience interpreting and applying compliance or regulatory frameworks.
* Exceptional interpersonal skills and a commitment to inclusion and member value.
By joining QLS you will assist to build a society that genuinely cares about its members, people and Queensland law.
* Our purpose is to be an authoritative voice, to help members succeed, to connect with the profession and respect, protect and promote human rights in line with our vision.
* Our workforce is diverse, inclusive and equal; and is representative of our members.
* We are committed to leading change through our people.
* We are proud to
* hold the Workplace Gender Equality Agency (WGEA) Citation - Employer of Choice for Gender Equality.
* be listed on Diversity Council Australia's Inclusive Employer Index.
* Employees have flexibility within a social and collaborative environment.
Please note:
* that we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
* you must be an Australian citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
* this position may require the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.
For more information about the role, including obtaining a copy of the position description, please email People and Culture on people@qls.com.au or call 07 3842 5951
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management
* Industries
Non-profit Organizations and Professional Services
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