About the roleAs a Customer Service Assistant at Bonney Energy, you will be responsible for the efficient operation of the retail console at our East Devonport Service Station. You will be the first point of contact for customers, providing excellent service and ensuring a smooth experience. This role supports the overall operations of our retail business.What you'll be doingProviding exceptional customer service by greeting and assisting customers professionallyProcessing customer transactions accurately, including cash, card payments, and refundsMaintaining cleanliness and organization of the retail console areaRestocking and replenishing retail products as neededFollowing all company policies, procedures, and safety standardsAssisting with inventory management and stock controlResponding to customer inquiries and resolving concernsCollaborating with the retail team to ensure smooth operationsWhat we're looking forPrevious experience in customer service or retail, preferably in a similar environmentStrong communication and interpersonal skills to deliver excellent serviceAttention to detail and ability to work accurately and efficientlyFlexibility to work various shifts, including weekends and holidaysA positive, friendly, and professional attitudeGood problem-solving and decision-making skillsAbility to work well in a team and collaborate effectivelyWhat we offerAt Bonney Energy, we provide a supportive and rewarding work environment. As a Customer Service Assistant, you can develop your skills and advance your career within our organization. We offer competitive pay, training opportunities, and various employee benefits to support your wellbeing and work-life balance.About usBonney Energy is committed to delivering exceptional customer service. With a strong presence in Tasmania, we support the local community and promote sustainable practices. Join us and contribute to our ongoing success!Apply now for this exciting opportunity!Skills match assessmentSign in and update your profile to get insights. Your application will include questions about your experience, work rights in Australia, and other relevant details.
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