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Dispatcher

Brisbane
Dnata Travel Group
Posted: 25 June
Offer description

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Join to apply for the Dispatcher role at dnata


Overview


We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Dispatcher to join our Brisbane, CA team supporting the SFO Airport.


Responsibilities


As a Dispatcher for dnata Catering, your main responsibility is to efficiently coordinate and schedule the delivery of meals and supplies to various aircraft. You will work closely with the catering team, flight crews, and ground staff to ensure timely and accurate delivery of meals, taking into account specific dietary requirements and airline preferences. Your role will involve organizing and prioritizing orders, maintaining communication with drivers and catering staff to track delivery status, and resolving any logistical issues that may arise. Additionally, you will be responsible for maintaining accurate records and documentation of deliveries, ensuring compliance with company policies and aviation regulations. Your strong organizational skills, ability to work under pressure, and effective communication will play a crucial role in ensuring smooth and efficient operations for dnata Catering.


Company Overview


dnata is one of the world's largest air services providers. Established in 1959, the company operates in 127 airports, offering ground handling, cargo, travel, and flight catering services across 35 countries. dnata handles over 1,900 flights daily, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals each day.


Application Deadline


Accepting applications until: 4.15.2025


Key Responsibilities

* Assist Transportation Manager as needed.
* Attend dispatch calls, send/receive faxes and emails promptly.
* Forward daily flight catering status to relevant departments.
* Process customer information and update departments accordingly.
* Print labels and boarding bills for flight departures.
* Communicate last-minute requests to all departments.
* Build cargo flights during shift.
* Act as a communication link between field operations and catering.
* Write daily shift reports and email to management.
* Report safety or operational issues to management.
* Manage working hours and timekeeping documentation.
* Ensure shift tasks are completed before closing.
* Assist with menu specs and other tasks for the Commercial department.


Additional Functions

* Perform other duties as assigned.


Compensation


The salary for this position is $25.00 hourly with weekly pay. This is base pay only and does not include incentives. Final pay considers location, experience, qualifications, and training.


Qualifications

* High School Diploma or GED with 2+ years' experience in transportation dispatching and customer service.
* Proficient in Microsoft Office, especially Excel.
* Excellent attention to detail and multitasking abilities.
* Strong English reading and writing skills.
* Ability to work in a fast-paced environment.


Job Demands


This role requires constant multi-tasking, attention to detail, punctuality, and adherence to safety procedures. Physical demands include standing, walking, reaching, and lifting up to 30 pounds. The work environment is indoors with variable noise levels.


Diversity and Inclusion


dnata values diversity and inclusion, fostering a welcoming environment through mentoring, volunteer, and professional development opportunities. We encourage everyone to apply.

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